Running Your Business

Hints, Tips and Articles to help you run your b&b, farmstay or self contained (hosted) accommodation business.

Terms and Conditions Usage Guide

Terms and Conditions

An effective set of Terms and Conditions is an important part of maintaining your Business and protecting your investment.


The Bed & Breakfast and Farmstay Association NSW and ACT have posted examples of Terms and Conditions as a resource for Members.  These examples are available in our members only area (requires login),  and have been kindly provided by some of our Members with a generic set included after crawling the Internet to find the most commonly used clauses.

Insurance for B&B and Farmstay Property Owners

Bed and Breakfast Business Insurance
Business Insurance

Insurance Coverage for B&B and Farmstay Businesses

Insurance for a Bed & Breakfast or Farmstay is a lot more involved than just merely obtaining Home and Contents insurance.  The following is an extract from the Bed & Breakfast and Farmstay Association of NSW & ACT's publication "Operating a Bed & Breakfast and Farmstay Business"

Internet Access: Broadband Signals Can Be Sent Over a Building’s TV Cables

CC100 Master Bridge

Small Business Solutions

Small accommodation providers now have a way to offer in-room broadband Internet access to all guests without the need for installing extra cabling or expensive upgrades to their telephone systems. By using the coaxial cabling they already have installed, guests can be connected using the existing TV antenna points.

Cancellations & Chargebacks

Cancellations and Chargebacks

Business Strategies - Avoiding Cancellations and Chargebacks

Two days before their stay, a couple calls to cancel their weekend reservation. They have simply changed their mind. Maybe they got into a big fight. All you know is that there isn't enough time to rebook the room. It's the weekend and you are always full. It feels like you just lost a few hundred dollars. How do you handle the situation professionally? Even if you charge the card on file, how do you avoid a chargeback?

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