Hints, Tips and Articles to help you run your b&b, farmstay or self contained (hosted) accommodation business.
An effective set of Terms and Conditions is an important part of maintaining your Business and protecting your investment.
The Bed & Breakfast and Farmstay Association NSW and ACT have posted examples of Terms and Conditions as a resource for Members. These examples are available in our members only area (requires login), and have been kindly provided by some of our Members with a generic set included after crawling the Internet to find the most commonly used clauses.
Insurance Coverage for B&B and Farmstay Businesses
Insurance for a Bed & Breakfast or Farmstay is a lot more involved than just merely obtaining Home and Contents insurance. The following is an extract from the Bed & Breakfast and Farmstay Association of NSW & ACT's publication "Operating a Bed & Breakfast and Farmstay Business"
Small Business Solutions
Small accommodation providers now have a way to offer in-room broadband Internet access to all guests without the need for installing extra cabling or expensive upgrades to their telephone systems. By using the coaxial cabling they already have installed, guests can be connected using the existing TV antenna points.
Business Strategies - Avoiding Cancellations and Chargebacks
Two days before their stay, a couple calls to cancel their weekend reservation. They have simply changed their mind. Maybe they got into a big fight. All you know is that there isn't enough time to rebook the room. It's the weekend and you are always full. It feels like you just lost a few hundred dollars. How do you handle the situation professionally? Even if you charge the card on file, how do you avoid a chargeback?